![]() ![]() Go to your start screen/menu and type CMD.Ģ. Remove the check mark beside Allow the computer to turn off this device to save power.ġ. Right click on the Ethernet/Wireless Adapter and click Properties.ĥ. Turn on your notebook, and test your connection.ĭisable the Power Off option for the adapter:ġ. ![]() Plug in the router, and wait for it to come back online.ħ. Plug in the modem, and wait for it to come back online.Ħ. Troubleshooting Your Wireless Network and Internet Connectionĥ. I read your post about the WiFi issue, and wanted to assist you!Īre you only having the issue with the WiFi, or are you also having trouble using Bluetooth? Did you install any updates recently? Did this issue start after upgrading to the Windows 10 Operating System? In the meantime, try reviewing the following steps by community member we have a step by step guide to walk you through the troubleshooting process here: Hello you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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